Privacy policy for Swatch & Style with Kaylee 
Last updated: 23.01.24

At Swatch & Style with Kaylee ("I", "me" or "my"), I respect your privacy and am committed to protecting your personal data. This privacy policy explains how I collect, use and protect your data when you interact with my business through my Wix-generated website, in compliance with the General Data Protection Regulation (GDPR). 

1. Who I Am

Swatch & Style with Kaylee is a freelance business, providing colour analysis and style consultation services. As a sole trader and website owner, I act as the data controller responsible for the processing of your personal data. 

Contact information:
Name: Kaylee Irwin 
Email: Swatchandstyle@outlook.com
Website: www.swatchandstyle.co.uk

2. What data I collect

I may collect the following types of personal data when you use my services or website:
 
- Identity Data: Name, date of birth and gender.
- Contact Data: Email address, phone number and address (if required).
- Service Data: Information provided during consultations, such as preferences, photos, personality questionnaire answers and style notes.
- Payment Data: Details necessary for processing payments, handled securely via Wix's payment gateway or if processing via bank transfer  your payment details (such as account number and transaction reference) will be processed securely by my bank (Barclays) to complete the transaction.
- Technical Data: IP address, browser type, device information and website activity. 
- Marketing Preferences: Consent for receiving promotional communications.

3. How I Collect Your Data

I collect data in the following ways:
- Directly from you: When you book services, complete forms or contact me.
- Automatically via Wix: When you use my website Wix collects technical data (e.g. IP address, cookies and device information) on my behalf. 

4. How I Use Your Data

I use your personal data for the following purposes:
- To provide services, manage bookings and send confirmations. 
- To process payments securely. 
- To communicate with you about updates or marketing (with your consent). 
- To analyse website performance and improve user experience. 
- To comply with legal obligations or resolve disputes. 

5. How Wix Processes Your Data

My website is hosted on the Wix.com platform. Wix provides me with the tools to run my website and manage my services. Data collected via the website may be stored through Wix's data storage, databases and general Wix applications. They store your data on secure servers behind a firewall. 

For more details, please review Wix's Privacy Policy. 

6. Legal Basis For Processing Your Data

Under GDPR, I process your data based on the following legal grounds:
- Consent: When you have explicitly agreed (e.g. for marketing emails). 
- Contract: To fulfil a service you have requested. 
- Legal Obligation: To comply with tax or legal requirements. 
- Legitimate Interests: To manage my website and improve services. 

7. Who I Share Your Data With 

I may share your data with the following:
- Wix: For website hosting and service management
- Payment Processors: To handle payments securely. 
- Service Providers: Such as scheduling tools (e.g. Wix bookings).
- Legal Authorities: If required by law. 

Wix and payment processors are GDPR compliant and employ industry-standard security measures. 

8. How I Protect Your Data

I implement appropriate security measures including:
- Using Wix's secure hosting platform with SSL encryption. 
- Limiting access to personal data.
- Ensuring third-party providers comply with data protection laws. 

9. Cookies and Tracking 

Wix uses cookies and similar tracking technologies on my website to :
- Enable functionality (e.g. remembering login details) 
- Improve website performance and user experience. 
- Collect analytics about website traffic. 

You can manage cookie preferences in your browser settings. For more information, refer to Wix's Cookie Policy. 

10. How Long I Retain Your Data

I retain your personal data for as long as necessary for the purposes outlined in this policy or to comply with legal obligations. For example:
- Consultation records: Retained for 2 years to support follow-ups. 
- Payment and financial records: Retained for 6 years for tax compliance. 

11. Your Rights Under GDPR

As an individual, you have the following rights: 

- Access: Request a copy of your personal data.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data (subject to legal obligations). 
- Restriction: Request limits on processing under certain circumstances. 
- Portability: Request a copy of your data in a machine-readable format. 
- Objection: Object to processing based on legitimate interests or for marketing. 
- Withdraw Consent: Withdraw your consent for processing at any time. 

To exercise your rights, contact me at swatchandstyle@outlook.com. 

12. Third-Party Links

My website may include links to third-party websites. I am not responsible for their privacy practices. Please review their policies before providing any personal data. 

13. Changes to This Privacy Policy 

I may update this Privacy Policy from time to time. The latest version will always be available on my website. 

14. How Make a Complaint 

If you are unhappy with how I handle your data, please contact me directly at swatchandstyle@outlook.com. You also have the right to lodge a complaint with your local Data Protection Authority.